Next day delivery available for Mainland UK orders placed in the next: (Orders are dispatched at 12pm each day)

Privacy Policy

PSA Solutions understands the need to protect you - our customer. With this in mind we have created the following privacy policy, which explains how we use your personal data. If you should have any queries or questions about the following policy you can contact us.

Use Of Information

PSA Solutions may use your personal information as follows:

To fulfil your order and administer your account
Occasionally notify you about updates to our website
Occasionally notify you regarding special offers or products, discounts and special promotions - that may interest you based on products you have previously brought.

To provide information to our payment provider Sagepay such as order details and information provided in the checkout, account management, operate, measure and improve our website, keep our services safe, secure and operational, and customise site content that includes items that you may like in response to actions that you take.

To contact you regarding your account, to troubleshoot problems with your account, to resolve a problem, to collect fees or monies owed or as otherwise necessary to provide you customer service.

When contacting you for such purposes as outlined above, we may contact you via email, telephone, or postal mail.

Improve our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience.

You will always be given the option of unsubscribing to such email notifications. We will only send you these if you opt in at registration. The option for you to opt in and opt out always remains at your control, from within your account We will endeavour to protect your personal data against unauthorised use and keep the information we hold about you as accurate as possible.

Disclosure Of Information

PSA Solutions will not disclose your information to any outside bodies. We do not sell information to third party organisations, and your personal data is for the sole use of PSA Solutions.uk.com.

Sagepay

PSA Solutions use the secure banking system of Sagepay, to process those orders that are being paid for by credit / debit cards. Sagepay will also hold information about you which is covered by their own privacy policy and is outside the control of PSASolutions.uk.com.

Credit / debit Card information

We do not store credit card details nor do we share customer details with any 3rd parties

Access Rights

You can obtain a detailed copy of all the information we hold about you at PSASolutions.uk.com. To obtain a copy of your information please write to:

PSA Solutions Ltd, Unit 9 Froanes Close, Enderby,Leicestershire, England, UK LE19 4XL

Please remember to enclose your postal details.

Changes to Policy

This policy is subject to change over time as we continue to add new features to the website. If PSASolutions.uk.com decide to change the way in which we use your personal information, then we will inform you first and give you the choice as to whether we can continue to use your personal data in the new manner.

How we use your personal information

We use your personal information to provide and improve our website,and services, provide you with a personalised experience on our sites, contact you about your account and our services, provide you customer service, provide you with personalised advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

We do not sell, rent or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

How long we keep your personal information

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations.

Cookies & Similar Technologies

When you visit or interact with our website we or our authorised service providers may use cookies and other similar technologies to help provide you with a better, faster and safer experience, and for advertising and marketing purposes.

For a detailed explanation of how we use cookies please see our Cookie Policy.

How do we protect your Personal Information

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are data encryption, physical access controls, and information access authorisation controls.

Personal information we collect

We collect personal information from you and any devices (including mobile devices) you use when you: use our website, register for an account with us, provide us information on a web form, update or add information to your account, or when you otherwise correspond with us.

Some of this personal information, such as a way to identify you, is necessary to keep your information safe such as when you login to the website.

Personal information you give us when you use our website or over the phone or register for an account with us.

Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us for example. You may also provide us other information through a web form, by updating or adding information to your account, chats, or when you otherwise communicate with us regarding our services.

Additional information we are required or authorised by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.

Personalise, measure and improve our advertising.

Contact you via email or postal mail in order to offer you loyalty discounts and special promotions, as authorised by applicable law.

We may use technologies considered automated decision making or profiling. We will not make automated-decisions about you that would significantly affect you.

Advertising Communication preferences

If you do not wish to participate in our advertising personalisation programs, you can opt-out by following the directions provided within the applicable advertisement, or through the programs described in our User Cookie Notice. The effect of an opt-out will be to stop personalised advertising, but it will still allow the collection of personal information as otherwise described in this privacy notice. We do not allow third parties to track or collect your personal information on our sites for their own advertising purposes.

How long do we keep your personal information

For as long as is appropriate for business and financial records.

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner.


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